Frequently Asked Question on ordering Indian Wedding Invitations Online.
+91 958 100 5050

Frequently Asked Questions

Website Usage FAQS

  • How do I use this website to purchase wedding cards Online?
    Answer:-

    We have categorized all the available cards under different categories, you can view the cards based on your choice, Have a detailed view of the cards, Click on add to sample cart button. We strongly recommend you to buy sample cards, Once you get the sample cards you get the ‘LOOK’ N ‘FEEL’ of the card and you can make a bulk order. Send us your matter in doc, txt, docx format and we will send you a proof of your draft and once you okay the proof, we will go ahead with printing and deliver you the cards through our logistic partner FEDEX or UPS.

  • Why should I need to register with this site ?
    Answer:-

    Creating an account will give you option to save the cards you like and the next time you login you have all the cards selected.

  • Is the weight of the card accurate ?
    Answer:-

    The weight of the card is calculated for a set of 100 and then divided; there might be a variation of +10% due to variation in thickness.

  • What all I can get on this site ?
    Answer:-

    We have a range of wedding cards, Invitation cards, Add on Cards, Special Occasion Cards and Wedding Stationary available here.

  • Is the site secure ?
    Answer:-

    It's a SSL certified site, Google verified site and is a VeriSign certification.

Sample Cards FAQS

  • What is Sample cost ?
    Answer:-

    The cost of cards displayed is the bulk cost, when you are ordering a sample card the costs are 500 INR for cards whose bulk order cost is between 1 INR to 500 INR 750 INR for cards whose bulk order cost is in the range above 501 INR to 750 INR 1000 INR for cards whose bulk order cost is in the range above 751 INR to 1000 INR 1500 INR for cards whose bulk order cost is in the range above 1001 INR to 1500 INR Note: Sample Cards are shipped for free. Please read the Shipping Policy

  • Will the sample cost be adjusted ?
    Answer:-

    Yes, we adjust the sample card against the bulk order made, but for that you need to register before you purchase the sample cards

  • What all I get in sample card ?
    Answer:-

    You get a Card, Envelope and an inner leaf/Paper as a Complete set.

  • In how many days I can expect my sample card ?
    Answer:-

    Generally it takes 5-7 working days for sample cards to get delivered; It may vary from country to country.

  • Can I get printed sample card(s) ?
    Answer:-

    Yes, we will try our level best to send you printed card sample.

  • How many sample cards I can order ?
    Answer:-

    You can order as many cards you want desire.

Bulk Order Process FAQS

  • How to get credit for the sample cost ?
    Answer:- As you sign in as a user with Arihant cards and buy samples cards, we register your name and when a bulk order is place with us, You will be able to get the credit for the sample cards you had purchased. For more details contact us.

  • I want an exclusive cards designed for me ?
    Answer:-

    You can mail us your design or send us your requirements at contact@arihantcards.com Coordinate with our Sales Representative.

  • In how many days our order of cards will be executed ?
    Answer:-

    It depends on the card, its design and the matter.

  • Can we order Unprinted cards with RSVP cards or any add on item ?
    Answer:-

    Yes, you can order only Unprinted card.

  • In how many days are unprinted cards delivered ?
    Answer:-

    Unprinted cards will be delivered within 4-7 days, Based on availability

  • Can I increase the quantity of cards after placing the order ?
    Answer:-

    No, Once the quantity is confirmed no changes in the quantity is allowed,

  • Shortage of cards? Need urgent service ?
    Answer:-

    Yes, we do have rush service available. Email us on printing@arihantcards.com

Add on Items FAQS

  • Will Add on cards match the main card ?
    Answer:-

    Add On Cards will be similar in designing and color.

  • Can I add extra page /insert in the card ?
    Answer:-

    Yes, you can add as many as inserts you wish, which will add up to your cost.

  • Can I order program book or other add-on cards at a later date ?
    Answer:-

    Yes, you can order them later, but do provide us enough time to process them.

  • Do you provide plastic envelopes/sleeves to the cards ?
    Answer:-

    Yes, we have PVC sleeves that will protect the cards from getting filthy. You can order them with main cards or they can be order separately.

Printing related FAQS

  • How to send text to be printed ?
    Answer:-

    You can send us your text in document or text file or any other open file format to printing@arihantcards.com

  • What will be the Printing cost ?
    Answer:-

    Printing Cost varies on the Quantity of Cards and the Design, For more information, contacts Us for more details.

  • Proofing procedure ?
    Answer:-

    Once the Card is selected, Send us the Text Content to be printed, We will send you a proof within 24 working hours, Please Check the proof Letter by Letter, Word by Word and if any correction are there, Please reply us by Mail. Corrected copy will be emailed to you for Recheck; This Procedure will continue till you Okay the Matter for Printing, You need to reply back to us or with Go Ahead Message, Only after that the printing process Starts.

  • What can I check on my electronic PDF proof ?
    Answer:-

    The PDF proof that is mailed for your review and approval is the final opportunity for you to check the layout, paragraph alignment and final text.

  • Printing in other language than English ?
    Answer:-

    Apart from English we print in Hindi, Telugu, Kannada, Gujrathi, Marathi, and Tamil, In foreign languages we print in French and Spanish

  • Can you print the card in two languages, for instance Spanish and English ?
    Answer:-

    Yes, you can get one wedding Card printed in two languages based on availability of space.

  • Symbol choice ?
    Answer:-

    We have Wide range collection of Symbols/Icons you can select any one you like and mail us the Symbols we will add them in your printing matter, Please look for symbols section in our Printing Services.

  • Font choice ?
    Answer:-

    You have full choice of selecting Font and its size; do check the list of fonts available in Printing Services http://arihantcards.com/pdf/Arihant%20Fonts.pdf

  • Text templates ?
    Answer:-

    You can send us your template or select from the list of templates available in Printing Services.

  • Printing color ?
    Answer:-

    Printing color varies from card to card, we can suggest you with appropriate color or if you have any specific color choice you can mail us.

  • Can u print some cards for bride side and some for groom’s side ?
    Answer:-

    Yes, we can print the main card with two different matters one for each side, but the printing process is consider as separate for both.

  • Can I change color of the design ?
    Answer:-

    It depends, we have some designs which are relative new and therefore changing the color is not possible, but for most of the designs we have facility to change the color or the design, for more detail email the card code to sales@arihantcards.com

  • Can I put die-cast symbol of my choice ?
    Answer:-

    You can put any die cast symbol of your choice, for more symbols click on to the printing Services section of the website

  • Can I print Initials or logo or symbols of my choice ?
    Answer:-

    You can get any initials, logos, symbols of your choice. Email it to printing@arihantcards.com

  • Can I choose and print text in the card for any other event other than wedding ?
    Answer:-

    Yes, you can use the card to invite your friends for any other event other than wedding,

  • Can I choose and print text in the card for any other event other than wedding ?
    Answer:-

    Yes, you can use the card to invite your friends for any other event other than wedding,

Payment & Discount FAQS

  • What are the different Payment modes available ?
    Answer:-

    The Payment Modes available are Credit Card, Visa Master card, Net banking, Paypal and Western Union. For our Australian Customers You can also transfer to our Local bank account in Australia. For more details, contact rahulsancheti@arihantcards.com or contact +91 40 65515050

  • Is my payment on the site secure ?
    Answer:-

    Yes, your payment is secure; arihantcards.com is an SSL certified site, Please read privacy policy for more details.

  • Why was my payment declined ?
    Answer:-

    There are many reason for a payment to be declined some of them have been listed below : Insufficient funds available. Your card has expired. Your billing address does not match the card statement. Cvv /Cvv2 (Card Verification Value) number incorrect or incomplete Cvv for Visa/MasterCard is the last 3 digits of the credit card number printed in the signature field on the BACK of the credit card.  Cvv2 for AMEX is the 4 digit number printed above and to the right of the credit card number on the FRONT of the card. If you face any other problem relating to Payment, Please email rahulsancheti@arihantcards.com or call to our customer care executive.

  • Do you have any other payment mode ?
    Answer:-

    Sample cards – 5 to 7 working days, Bulk order – 3 to 5 working days after it has been dispatched.

  • Can I track my order ?
    Answer:-

    Once we dispatch your shipment, our customer care will mail you the FEDEX or UPS tracking number details for you to track your order.

  • Back Advertising logo ?
    Answer:-

    We put our company logo behind every Card.

  • Do you have any other payment mode ?
    Answer:-

    Yes, We have western union transfer, Cash on delivery for our INDIAN Customer, Contact us for more detail.

  • How are my cards packed ?
    Answer:-

    We follow International Packing standards. Shipment will be packed in a tamper proof carton box and sealed.

  • Can I get my RSVP, save the date card and other cards packed separately ?
    Answer:-

    Yes, you can get your RSVP and other add-on cards packed separately. Contact Customer Care for more details.

  • How are the accessories packed ?
    Answer:-

    They are taken special care in packing, International standard packing material is used.

Delivery and Post Delivery FAQS

  • Do you Delivery cards at Indian Address ?
    Answer:-

    Yes, we do delivery in India; Request has to be made well in advance. Kindly contact our Customer Care Number: +91 958 100 5050.

  • Can I do a RUSH Order and is there a fee for this ?
    Answer:-

    Shortage of cards, Yes we do reprinting, Please call on customer care number to know more….

  • Is there any other cost such as taxes/levies/custom duties / VAT when the cards arrive ?
    Answer:-

    We include all the taxes in the cost of the card Inclusive of taxes at the point of origin, There will be NO other taxes collect from our side, But if there are any additional taxes levied by courier company or any local TAX body or Third Party at your country of delivery, it will have to be borne by customers. Our Company is not Liable to Pay any such taxes.

  • Do you have urgent order delivery ?
    Answer:-

    Yes, we do have urgent rush service available. Contact us for more details.

  • How do we track an order ?
    Answer:-

    As soon as your shipment is dispatched and a Tracking number is generated. We will mail you the tracking number through which you can track your shipment.

Miscellaneous FAQS

  • In case of any dispute ?
    Answer:-

    All the Disputes are subject to Hyderabad judiciary, State of Andhra Pradesh, INDIA

  • Can I call for any questions ?
    Answer:-

    Yes, you can call us on +91 958 100 5050 or +91 40 6551 5050 During the working hours (From IST 9 am to 8 pm ) (GMT+5.30)

  • Forget password ?
    Answer:-

    You can retrieve your password from URL Or Contact us for more details.

Get Social
We Accept
We ship Internationally with
© 2016 D'OR Invitations.
All Rights Reserved.